Safari Jewelry is known for outstanding customer service. All returns must be pre-authorized and have a Return Authorization number included in the returned package. To obtain the RA #, please contact Safari Jewelry at 805-685-5955 prior to shipment. We reserve the right to refuse delivery of any unauthorized return.New Purchases
Should you receive a product that you are dissatisfied with, it may be returned in like new condition and in the original packaging within 14 days for a refund or exchange. Customer is responsible for shipping and processing charges on all returns.Repairs
Over the course of time, all well-worn jewelry will age. Should you have a piece of jewelry that is in need of repair or cleaning, please contact us and obtain an RA#. We will give you directions on how and where to return it. Depending on the condition and material of the piece, we can quote a time and price for repair or recommend replacement when necessary. Customer is responsible for all shipping charges.